• Sturdy Wood for Both Indoor and Outdoor Use-- Made of fir wood and treated with natural color stains, our pet dog house does provide you with long lasting using experience. The weather-resistant, water-based paint is ideal for outdoor use. Durable house with raised roof enables your pet can hide inside while it is raining outside.
• 2-Tier Design Guarantees Enough Activity Space-- 2-story wooden pet dog house, including an indoor lounge area, climbable stairs, and a rooftop balcony with a railing, allows your dog to play, relax, sunbathe, sleep and fully enjoy their outdoor activities. The enough space of this dog house will offer double fun to your puppy dog.
• Designed for Your Smaller Pets-- The deluxe construction with side ladder, raised roof and balcony bed provides a comfortable and superior pet dog house for your pets like family. A raised bottom is to keep them dry from the water or dirt. And you do not need to worry about your pet getting wet.
• Easy Steps to Quick Assemble-- The Giantex pet dog house is easy to assemble and the all required accessories are included. You can quickly assemble the item and use it in a clear and easy-to-understand manual. It enables you to wipe out any troubles of assembly.
• Appealing Style to Your Pets-- Our wooden pet dog house is designed to complement and enhance your existing surroundings with a classic and appealing design that both you and your pets will appreciate. With sturdy side stairs and adorable balcony bed, your pet will surely love it and have a good rest on it.

Description:
Our new dog wooden house is perfect for your lovely pets, especially recommended for puppies. It features a balcony hanging out and a raised bottom to keep them dry from the rain. The deluxe construction with side ladder provides a comfortable and superior house for your pets like family. Welcome! High quality with competitive price can be realized here!

Note:
1.Simple Assembly is required according to the instruction.
2. It is designed for small dogs. Please refer to the size attached below before purchasing.

Features:
Brand new and high quality
Durable and sturdy wooden construction
Balcony with a side ladder for convenient lounging
A raised bottom for keeping the panels dry from the rain
Perfect for small pets, such as puppies

Specifications:
Color: Brown
Material: Fir Wood
Overall Dimension: 29'' x 21'' x 26'' (L x W x H)
Inner House Size: 17.3'' x 17.3'' x 15'' (L x W x H)
Door Dimension: 8.4'' x 12.1'' (L x Max H)
Sun Deck Size: 20'' x 18'' (L x W)
Deck Fence Height: 5.7''
Ladder Width: 8.3''
Unit Weight: 20 lbs
Package Includes: 1 x Dog House, 1 x Instruction

Shipping Costs & Tax
1. Free Standard Shipping on all items.
Shipping charges apply to orders from Canada
2.In accordance with state and local law, your online purchases is subject to state and local sales taxes in effect where delivery is made. If you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state. To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Tax may differ from the sales taxes ultimately charged. Your invoice will reflect the final total tax, which includes state and local taxes.

If you are a tax-exempt organization or reseller, you can apply here for tax exemption on your Giantex.com orders. Afer you finish, please send the completed form to support@giantex.com for review.

Shipping Locations
1. Shipping is only valid for shipping addresses in the United States (excluding Alaska, Hawaii, Puerto Rico, and Guam) & Canada  (excluding Northwest Territories, Nunavut, and Yukon) 

2. We do not deliver to FPO, APO, and PO Box addresses.

Shipping Methods
All orders are shipped out via UPS or USPS or FedEx or Pioneer.



Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.

When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

Giantex takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Giantex shipping facility to homes or businesses. If the item is damaged in transit, please contact support@giantex.com to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Giantex with proof of the damage in detail as this will assist us in processing your order refund.

Orders Tracking
You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Giantex account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.

Note
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.

3.Items that weighs less than 150lbs will be dispatched by UPS. While, items that are weigh more than 150lbs will be delivered by truck.