Giantex Cute Cat Tree - 37 Inches Mushroom Cat Tower

• 3 Full-Wrapped Sisal Posts: Give your pets an ideal playground and relaxation spot with this cute cat tree. It features 3 sisal scratching posts that not only satisfy your cat's instincts but also protect furniture from claw marks.
• Multi-Level Cat Tower: This cat tree offers 5 platforms of various heights for your cat to climb, explore, and relax. With ample space to jump and play, your furry friend can enjoy active exercise and endless fun.
• Superior Comfort: Made with soft teddy velvet, this cat house provides a cozy retreat for your cats to relax and unwind. The top mat is removable and easy to clean, allowing for hassle-free maintenance.
• Safe and Stable Design: This cat activity center for indoor cats features 1.6" thick boards and an enlarged base, providing excellent stability. Your cats can enjoy vigorous play without compromising their safety, giving you peace of mind.
• Adorable Mushroom Design: This multi-layer cat tree offers a charming mushroom design that adds a cute touch to any room in your home. Your beloved cat can have their own special place in the living room, entryway, bedroom, and more.

Description:
Introducing the ultimate playground and relaxation spot for your furry friends! Our cat tree features 3 full-wrapped sisal posts to satisfy your cat's instincts and protect your furniture from claw marks. With 5 levels, your cat can climb, jump, and perch on diverse platform heights. The cat tower is enveloped in superior teddy velvet, providing a cozy retreat for your furry friends. Cleanup is a breeze with the removable and washable mat. The cat activity center is designed with stability in mind, featuring 1.6" thick boards and an enlarged base. Its charming mushroom design adds a delightful touch to any room.

Features:
Multi-layer cat activity center upholstered in premium teddy velvet
3 full-wrapped sisal posts for scratching needs
Detachable and washable top mat
Thickened platforms for strong support
Protective frame with soft posts and rounded corners
Enlarged base for stability
Cute mushroom styling
Blends seamlessly into any room

Specifications:
Material: Teddy Velvet, Natural Sisal, MDF, Engineered Wood
Overall Height: 37"
Dimension of Top Platform: 28" x 20.5" (L x W)
Size of Bottom Base: 26" x 24" (L x W)
Diameter of Round Platforms: 16", 13.5", 10"
Thickness of Each Round Platform: 1.6"
Height of Sisal Posts: 24", 16", 8"
Load Capacity of Each Layer: 22 lbs
Net Weight: 39.5 lbs

Package Includes:
1 x Cat Tree
1 x User Guide

Shipping Costs & Tax
1. Free Standard Shipping on all items to the USA
Shipping charges apply to orders from Canada
2. In order to let our customers have a better shopping experience and reduce additional costs, Giantex will withdraw part of our profits from our order amount to pay customers the corresponding state sales tax. Therefore, you do not have to worry about excessive sales tax.

Shipping Locations
1. Shipping is only valid for shipping addresses in the United States (excluding Alaska, Hawaii, Puerto Rico, and Guam) & Canada  (excluding Northwest Territories, Nunavut, and Yukon) 

2. We do not deliver to FPO, APO, and PO Box addresses.

Shipping Methods
All orders are shipped out via UPS or USPS or FedEx or Pioneer.



Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.

When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

Giantex takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Giantex shipping facility to homes or businesses. If the item is damaged in transit, please contact support@giantex.com to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Giantex with proof of the damage in detail as this will assist us in processing your order refund.

Orders Tracking
You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Giantex account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.

Note
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.

3.Items that weighs less than 150lbs will be dispatched by UPS. While, items that are weigh more than 150lbs will be delivered by truck.