Exceptional Service
I would just like to give a huge shout out to Giantex and there service department. I ordered the above item a while back and it was missing pieces. I sent a message to the company via amazon. Shortly thereafter I received a message back from Rachel. She said that she would send me the parts that I was missing. A couple days later, I received a message from Eleva (Sia) telling me that the pieces were out of stock and said, "Sorry to trouble you here. Sorry that the accessory for the screws are out of stock, to solve the issue for you asap, we have resent a new replacement for you, it is sent via UPS." So I waited for the delivery of the package. To my incredible surprise, in a couple days I received a large package. They sent me another nightstand. Now that's an awesome company, service department, and two individuals, Rachel and Eleva (Sia). Thank you all so much. I won't hesitate to purchase from your company again and others shouldn't either!!!